Account Settings

Activate Account
If your organisation has not been set up on Ardens Manager, please complete our setup form here and a member of our team will be in touch to activate your o...
Thu, 7 Jan, 2021 at 10:03 PM
Automatic Uploads - General Setup
There are five steps to becoming active with automatic uploads, below are the steps that need to be taken: 1. Request Setup To activate automat...
Mon, 14 Oct, 2024 at 11:41 AM
Automatic Uploads Setup - EMIS Web
To allow Ardens to automatically upload data to Ardens Manager, EMIS practices must ensure they have signed the relevant data processing agreement on Ardens...
Mon, 20 Nov, 2023 at 11:45 AM
Automatic Uploads Setup - SystmOne
To allow Ardens to automatically upload data to Ardens Manager, SystmOne practices must ensure they have signed the relevant data processing agreement on ...
Mon, 15 Jan, 2024 at 11:40 AM
Add Staff Members
Open Account Settings To access the settings screen, click on your name in the top right of Ardens Manager and select 'Settings' Select...
Mon, 7 Oct, 2024 at 9:18 AM
Login with Care Identify Service
Ardens Manager users can enable and login using their Smartcard by connecting to the Care Identity Service. The following support article guide you through ...
Mon, 20 May, 2024 at 9:57 AM
Identifying your System Administrators
Within Ardens Manager certain permissions are enabled for your System Administrators only. This support article guides you through identifying your System A...
Mon, 7 Oct, 2024 at 1:24 PM
Password Policy
When creating an account on Ardens Manager or Knack, the user must enter a password that adheres to our password policy.  The password must meet the fol...
Mon, 8 Jan, 2024 at 12:04 PM
Multifactor Authentication Setup
Ardens Manager users can enable multifactor authentification (MFA) to increase the security of their account. The following support article outlines the set...
Wed, 10 Jan, 2024 at 2:17 PM