TABLE OF CONTENTS


Introduction

All dashboards in Ardens Manager share a similar layout. This article will guide you through the basic layout and navigation of Ardens Manager, helping you to confidently explore the platform.


Accessing Dashboards

To access any of the dashboards, click on the left-hand side panel and select a category (i.e. Governance, Services or Contracts), followed by the required area.



Dashboard Layout

Pages

Within each dashboard, you will find a series of tabs that help you navigate through different pages displaying reports and data related to specific areas. The contract dashboards also feature an Overview tab, which consolidates all reports and data within the selected dashboard.


 

Please note: data is uploaded automatically daily. Your organisation must be enabled with data extraction.

Tabs

The dashboards are further filtered, enabling you to access report data, rules, contract information, or review data, depending on the specific dashboard:
  • Governance and Service Dashboards include the following categories.



  • Contracts Dashboards include the following categories: 



Date Picker

The date picker is located in the top right corner of the screen. It displays the date of the most recent upload to the dashboard.



Clicking the calendar icon provides access to all previous data uploads and their contents. Selecting a past date refreshes the dashboard to display the data as it appeared on that specific date. 


Upload types:


(M) = Manual Upload
(A) = Automatic Upload
(EOFY) = End of Financial Year data
(HAID) = How am I Driving data


Organisation Picker

The Organisation picker allows you to select what level of data you want to view, e.g. practice level or group level data. The options here will depend on your data sharing agreement. 



The default organisation will be the one you are currently logged into. To change it, click on the chevron and select a different organisation. 



Page Export

You can export data from Ardens Manager in both PDF and CSV formats.

 

To do this, click on the Export icon located in the top right corner of the screen.



Report Data

All report data is displayed in the lower half of the screen. Here, you can view information such as achievement levels, threshold figures, and the number of patients identified or remaining.



When viewing contract dashboards, you can switch between 'remaining to achieve maximum points' and 'remaining to achieve minimum points' by clicking on MINIMUM/MAXIMUM. 



Columns can be sorted as needed by clicking on the column headings, e.g. most patients still outstanding to achieve maximum. 



Open a single report page to view the report breakdown by clicking on the View button. 



Your report will open on the Benchmark tab by default. This tab displays your activity data compared to other organisations that share their data with you, as well as the Ardens Manager National Average. You can further refine this data by using the drop-down menu to benchmark your activity against specific organisations you share data with.



The right half of your screen will display more specific data sets based on patient demographics, staff, timeline, and other factors. This will help you better understand your patients and identify potential trends. For further information on how to use these tools, see the article Search and Filter.



The Patient tab displays a list of patients identified in the report. You can sort the patient list to show all patients, only those who have achieved their goals, or only those remaining. Patients who have achieved their goals are marked with a green tick next to their NHS Number. 


 

 The filter icon will allow you to filter your data and patient list based on the chosen categories. 



Types of Reports

Reports are available in various types and will be displayed as follows:



Overview

The Overview reports include general information about the dashboard you are viewing, for example how many patients are on your register, their age ranges or test scores.

Last Month

Last Month reports look at activity recorded in the last calendar month (i.e. if the current month is September, data displayed will be from 1st August - 31st August)

Safety Alerts

Safety Alerts indicate where patients could be at significant risk, for example "?Foot referral as moderate or high risk of foot problems". Safety alerts can be assigned to a staff member using the assign icon. This will create a personalised task list for the individual to work from. Once the report count reaches 0 the report will be removed from your view.

Case Finders

Case finders include reports where a patient should be coded as having a particular condition but they are not, for example "?Pre-diabetes as latest HbA1c 42-44 in last 1y". This is not only important for the safety of the patient as they may not be receiving the right level of care but also by not coding these patients, your organisation could be missing out on contractual income, such as QOF income. Like Safety Alerts, Case Finders can also be assigned to staff members using the far right assign column in the report section. Once the report count reaches 0 the report will be removed from your view.

Performance Indicators

Performance Indicators report on any recent activity and the quality of the work being done. By uploading this data onto Ardens Manager, you can view this work as a percentage of patients eligible, for example you can identify that 50% of your diabetic patients have received a care plan in the last 13m.


Additional Learning

To learn how to use the features within Ardens Manager, check out the series of support articles for functionality.

 

To enhance your experience, we also recommend enrolling on the Getting Started with Ardens Manager guide on Ardens Academy to ensure you are maximising full use of the platform.



If you require any further assistance on the process above, please contact the Ardens Manager Support Team on: support-manager@ardens.org.uk