The 5. Appointments section of the Capacity and Access screen includes data to monitor and review appointment activity. 



The following data source is uploaded here:

  • GPAD - All GP appointment which are mapped to national slot types are extracted on a monthly basis as part of GPAD. Once published, data is uploaded onto Ardens Manager. For further information on GPAD and national slot types, please see NHS England » Improving GP appointment data.


The reports include appointment activity by attendance, mode and type. Hover over the required reports and click on the View link to show a further breakdown.



The Mapped Appointments report highlights the number of appointment slots that have not been mapped to the national standard appointment categories



The Organisational Activity section allows you to add process and record any review information to support the improvement plan.


Click on the + Add link to add details. 


If you require any further assistance on the process above, please contact the Ardens Manager Support Team on: support-manager@ardens.org.uk