The 1. Capacity section of the Capacity and Access screen focuses on workforce activity. 



There are two data sources uploaded to this area:

  • GPW - GP Practice Workforce data is submitted by practices onto the Strategic Data Collection service portal on a monthly basis. Once published on the General Practice Workforce (NHS Digital) portal, data is uploaded onto Ardens Manager.
  • PCNW - PCN Workforce data is submitted by PCNs onto the Strategic Data Collection service portal on a monthly basis. Once published on the Primary Care Network Workforce (NHS Digital) portal, data is uploaded onto Ardens Manager. Results on Ardens Manager display the number of Full Time Equivalent (FTE) staff members. Please note that at present PCN workforce data is uploaded against one practice at random within the PCN - please therefore do not use the benchmarking area.


To view trends for each of the roles, hover over the required report and click on the View link.



The Show Breakdown will display a breakdown by role. PCNs may want to compare the number of each role ‘per 1,000’ registered patients to ICB or national averages.  


The Organisation Activity area will allow you to process and record your plan after reviewing the workforce information.


Click on the + Add link to add details. 


If you require any further assistance on the process above, please contact the Ardens Manager Support Team on: support-manager@ardens.org.uk