The following support article includes how to upload data to the COVID-19 area of the Services Dashboard.

Locating the Ardens COVID-19 Ardens Manager Report

Please check you have the most recent version of the 1.7 Ardens COVID-19 searches. To download the most recent Ardens searches, access the Ardens Portal (www.ardens.live/portal). Instructions on how to download can be accessed in the following support article. 

To locate the Ardens Manager report, navigate to the Population Reporting module and select the Ardens Searches > 1.7 Ardens COVID-19 searches > Ardens Manager COVID Alerts Report folder.

Run and Export Data

1. Once you have located the report, right click on the report and select the option for Run. 

2. Once the report has been run (today's date will display to the right of the report once run). Click on the View Results option on the EMIS ribbon.

3. Once the report has opened, click on the Export button.

4. Select the option for CSV and ensure the 'Exclude report header' option is unticked.

5. Save the report to an appropriate location.

Pasting the Report into Ardens Manager

6. Open the saved CSV file from step 6.

7. Highlight all data in the CSV file by pressing CTRL + A on your keyboard.

8. With the data highlighted, press CRTL + C to copy all information. 

9. Access Ardens Manager and click on the "Upload Service Reports" upload button (found on the home page or by clicking on the tasks option).

10. Click in the 'Click here and press......' box and press CTRL +V on your keyboard to paste the copied information.

11. Once populated, click on the Import button.

12. Once the data has been uploaded, access Services > Alerts > COVID to view the data.

You can upload your service data to Ardens Manager as many times as you like. By uploading your data frequently, you will easily be able to monitor your performance over time. 

If you require any further assistance on the process above, please contact the Ardens Manager Support Team on: support-manager@ardens.org.uk